Privacy Policy

1. Introduction

This Privacy Policy explains how Bombard Gaming ("Bombard Gaming", "we", "us", "our") collects, uses, stores, and shares your personal information when you use bombard.gg, our related websites, and any associated services (collectively, the "Website" or "Services").

By registering an account, accessing, or using the Website, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Website or our Services.

We may update this Privacy Policy from time to time. The most current version will always be available on the Website. Your continued use of the Website after an updated Privacy Policy is posted will constitute your acceptance of the changes.

2. Information We Collect

We may collect the following types of personal information when you register, use our Services, or communicate with us:

• Identity and Contact Information: Name, email address, physical address, date of birth, nationality, identification number, and government-issued identification (e.g., passport or ID).
• Account Information: Username, password, and any preferences or profile details you submit during account registration or while using the Website.
• Technical Information: IP address, device type, operating system, browser type, and general location data (which may be derived from your IP address or device settings).
• Transaction Data: Details about deposits, wagers, wins, losses, bonuses, and withdrawals made through the Website, including payment method information (to the extent necessary for processing).
• Communication Data: Information you provide when you contact us, such as via email (for example, contact@bombard.gg) or any on-site support tools or forms. This can include support queries, complaints, and any other correspondence.

We collect this information through:

• Account registration and verification processes
• Your interactions with the Website and games
• Communications with our support or operations team

3. How We Use Your Information

We use your personal information for the following purposes:

• To process your account registration and verify your identity, including for know-your-customer (KYC) and age verification requirements.
• To provide, operate, maintain, and improve our Services, including authenticating your identity and enabling secure access to your account.
• To manage your account, including processing deposits, wagers, bonuses, and withdrawals.
• To comply with legal, regulatory, and anti-money laundering (AML) obligations, including record-keeping and transaction monitoring.
• To communicate with you, including responding to your inquiries, comments, or complaints.
• To send you marketing communications about our products, services, or promotions, if you have opted in or where otherwise permitted by law.
• To conduct internal analysis, market research, and demographic profiling to improve the Website and our business operations.
• To detect, investigate, and prevent fraud, abuse, security incidents, and other unlawful or suspicious activities, and to enforce our Terms of Service.
• To establish, exercise, or defend legal claims, and to protect our rights, property, users, or the public as required.

If you do not provide certain requested personal information, we may be unable to process your registration, provide certain Services, or respond to your inquiries.

4. How We Share Your Information

We may share your personal information in the following circumstances:

Trusted Third Parties

We may share your information with trusted third-party service providers who assist us in operating our business and delivering our Services. These may include:

• Payment and crypto processing providers
• Identity verification and KYC/AML service providers
• Professional advisers and auditors
• Insurers and insurance brokers
• IT and hosting providers, security and anti-fraud tools, and other technical service suppliers

These third parties are only permitted to use your personal information to provide services to us and must handle your data in accordance with applicable data protection laws and contractual safeguards.

Regulatory and Legal Authorities

We may disclose your information to courts, tribunals, regulators, government agencies, or law enforcement bodies if required to do so by law, regulation, or legal process, or where we believe it is necessary to:

• Comply with a legal obligation
• Respond to valid legal requests or investigations
• Protect our rights, property, or safety, or that of our users or the public

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our business, your personal information may be transferred to the relevant acquiring or successor entity, subject to applicable laws and this Privacy Policy (or a substantially similar policy).

We do not sell, rent, or share your personal information with third parties in exchange for monetary compensation without your prior consent. We may share anonymized or aggregated data (which does not identify you personally) for analytics, research, or business purposes.

5. International Data Transfers

Bombard Gaming may process or store your personal information in countries outside of your country of residence. These locations may have different data protection laws from those in your jurisdiction.

Where we transfer or allow access to your personal information outside your country, we take appropriate steps to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws, for example by using contractual safeguards or other legally recognised mechanisms.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy
• Provide our Services to you
• Comply with legal, regulatory, tax, and accounting requirements (including AML and KYC obligations)
• Resolve disputes and enforce our agreements

Retention periods may vary depending on the type of data and the legal requirements in the relevant jurisdiction. When we no longer need your personal information, we will take reasonable steps to delete, anonymize, or securely dispose of it.

7. Your Rights

Depending on the laws of your jurisdiction, you may have some or all of the following rights in relation to your personal information:

• Access: You may request details about the personal information we hold about you.
• Correction: You may request that we correct or update inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information if we no longer have a legal reason to continue processing or storing it. Please note that this right is not absolute; we may be required by law or regulation to retain certain data, for example, for AML or record-keeping purposes.
• Restriction or Objection: You may request that we restrict certain processing or object to specific uses of your personal information, subject to applicable law.
• Opt-Out of Marketing: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at contact@bombard.gg.

To exercise any of these rights, you can contact us at contact@bombard.gg. We may ask you to verify your identity before processing your request. Some rights may be limited or not available depending on local law.

8. Third-Party Links and Social Media

Our Website may contain links to third-party websites, services, or social media platforms (such as X, Facebook, or others). These third parties have their own privacy policies and practices, which may differ from ours.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit before providing personal information.

9. Security

We implement reasonable technical and organisational measures to help protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. These measures may include encryption, access controls, secure servers, and internal policies.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for taking appropriate steps to secure your devices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices, legal requirements, or the Services we offer.

When we make changes, we will post the updated Privacy Policy on the Website and update the "last updated" date if you choose to add one. Changes take effect from the time they are posted. Your continued use of the Website after an updated Privacy Policy is posted means you accept the revised terms.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: contact@bombard.gg

We will do our best to respond to your request or concern within a reasonable timeframe and in accordance with applicable laws.